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HR Management Systems Interest Group - HR Shared Services - It's More than a Call CenterForward to a Friend
Friday, May 11, 2012 Location: Time: Contact: In the new business era more companies are identifying and executing continuous improvement initiatives utilizing best practices to improve the delivery of services - while reducing cost. More and more companies are looking for ways to reduce HR costs without reducing valuable HR services. This informative session will address the building blocks and challenges of HR transformation. From strategy development to utilization of technology our panelists will examine how they use Shared Services to reduce costs and optimize the value and impact on employees and the bottom line. Our experts will guide us through the decision making process and share specifics of their personal case studies for this key initiative. Discussion topics include: · Strategy Development and Process Design · IT Integration and Standardization · Benchmarks and Metrics · Value Creation and Optimization · Harmonization through Training and Change Management Please join the HR Management Systems Interest Group’s last meeting of the year as our panelists examine and identify the key competencies through implementing the Shared Services Model. Moderator: Brian Buck, Senior Consultant, Intranets, Portals, and Collaboration Towers Watson
Brian has worked with many clients in a variety of industries including: Consumer Products, Entertainment, Financial Services, Health Care, Professional Services, Retail and Telecommunications. Panel:
Anne Szatmary is Vice President, Human Resources for Jones Lang LaSalle and brings extensive experience in multiple disciplines of HR. In her role, Anne provides leadership and coordination of company Human Resource functions. She also leads the development and implementation of corporate strategy and programs through integration. In addition, Anne leads a variety of HR initiatives including talent management, performance management, recruitment, employee relations, and evaluation of technology solutions to improve human resources data management. Prior positions held include Director of HR Services for Equity Office Properties and Global Shared Services Manager at Arthur Anderson. As HR Portal Consultant, Amy has guided the transformation of CEC’s employee and manager facing content from a folder-document structure to an interactive and searchable Wiki. A new addition to the HR department, Amy brings with her several years of IT-related experience in areas such as business operations analysis and process engineering/improvement. In her previous role at CEC Amy organized the movement of the business from a home-grown intranet to a PeopleSoft Portal platform, initiated and coordinated the consolidation of several legacy SharePoint farms to one (making it one of the organization’s primary collaborative platforms), and eventually serving as lead on the project to move from the intranet’s PeopleSoft platform to SharePoint 2010. Amy has a passion for user experience and information management practices and finding unique ways to leverage systems’ out-of-the-box functionality to create effective business solutions. Curt Burghardt, Managing Director, Employee Services and Administration United Airlines
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