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HR Management Systems Interest Group - HR Shared Services - It's More than a Call Center

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Friday, May 11, 2012

Career Education Corporation
231 N. Martingale Rd.
Schaumburg, IL

8:00 a.m. Networking; 8:30 - 10:00 a.m. Program


In the new business era more companies are identifying and executing continuous improvement initiatives utilizing best practices to improve the delivery of services - while reducing cost.

More and more companies are looking for ways to reduce HR costs without reducing valuable HR services.

Adopting the HR Shared Services Model is a more integrated total solution approach to problems and unchains HR professionals from the daily administrative tasks allowing more time to engage and focus on strategizing.  Cost, quality, and organizational change can all be achieved through streamlining and simplifying services through Shared Services, which creates greater efficiency in what is done and how it is done.

This informative session will address the building blocks and challenges of HR transformation.  From strategy development to utilization of technology our panelists will examine how they use Shared Services to reduce costs and optimize the value and impact on employees and the bottom line.   Our experts will guide us through the decision making process and share specifics of their personal case studies for this key initiative.   Discussion topics include:


         Strategy Development and Process Design

         IT Integration and Standardization

         Benchmarks and Metrics

         Value Creation and Optimization

         Harmonization through Training and Change Management


Please join the HR Management Systems Interest Groupís last meeting of the year as our panelists examine and identify the key competencies through implementing the Shared Services Model.




Brian Buck, Senior Consultant, Intranets, Portals, and Collaboration

Towers Watson

Brian Buck is a Senior Consultant in Towers Watsonís Chicago office in the firmís HR Technology practice, focusing on Intranets, Portals and Collaboration. He has more than 20 years of professional experience in both the HR consulting and financial services industries focused on deployment of technology to measurably improve operational effectiveness, service delivery and business results.

Brian has worked with many clients in a variety of industries including: Consumer Products, Entertainment, Financial Services, Health Care, Professional Services, Retail and Telecommunications.


Anne Szatmary, PHR, VP, HR Services
Jones Lang LaSalle

Anne Szatmary is Vice President, Human Resources for Jones Lang LaSalle and brings extensive experience in multiple disciplines of HR. In her role, Anne provides leadership and coordination of company Human Resource functions.  She also leads the development and implementation of corporate strategy and programs through integration. In addition, Anne leads a variety of HR initiatives including talent management, performance management, recruitment, employee relations, and evaluation of technology solutions to improve human resources data management.

Prior positions held include Director of HR Services for Equity Office Properties and Global Shared Services Manager at Arthur Anderson.

Amy DeLamoreaux, HR Portal Consultant
Career Education Corporation

As HR Portal Consultant, Amy has guided the transformation of CECís employee and manager facing content from a folder-document structure to an interactive and searchable Wiki.  A new addition to the HR department, Amy brings with her several years of IT-related experience in areas such as business operations analysis and process engineering/improvement. 


In her previous role at CEC Amy organized the movement of the business from a home-grown intranet to a PeopleSoft Portal platform, initiated and coordinated the consolidation of several legacy SharePoint farms to one (making it one of the organizationís primary collaborative platforms), and eventually serving as lead on the project to move from the intranetís PeopleSoft platform to SharePoint 2010.  Amy has a passion for user experience and information management practices and finding unique ways to leverage systemsí out-of-the-box functionality to create effective business solutions.


Curt Burghardt, Managing Director, Employee Services and Administration

United Airlines 

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Back to Calendar of Events

Business Essentials: Financial Fundamentals for HR Professionals I - 4/30/14
Getting Positioned Strategically for the HealthCare Reform Act - 5/13/14
2014 Leadership Series: Globalization and Emerging Markets: The Role of Talent - 6/4/2014
Summer Networking Event - 6/09/2014
HRMAC Leadership Institute - June 17-18, 2014
15th Annual HRMAC Golf Outing - 8/27/2014
SUMMIT 2014 - 10/23/2014

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